Terms & Conditions

1. Acceptance of Terms

By using the “Rokn Al Tayeb” website, you acknowledge and agree to comply with all terms stated herein, which may be amended from time to time.

2. Services

The “Rokn Al Tayeb” website is an online platform for purchasing household items, various consumer products, and delivery services within the State of Kuwait.

3. Registration and Account

• Users must provide true and accurate information when registering.
• Users are responsible for maintaining the confidentiality of account info and passwords.
• We reserve the right to suspend accounts in case of violation.

4. Payment Policy

• Payments are made through approved electronic methods.
• All prices are inclusive of taxes (if applicable) and listed in Kuwaiti Dinars (KWD).
• We reserve the right to modify prices without prior notice.

5. Return and Exchange Policy

Returns/exchanges are permitted within 14 days of receipt under these conditions:

• The product must be in its original condition and unused.
• The original purchase invoice must be provided.
• Customized products are non-returnable.

6. Intellectual Property Rights

All trademarks, logos, and content are reserved to “Rokn Al Tayeb” and may not be used without written permission.

7. Prohibited Use

Unlawful use, fraud, or violation of others' rights is strictly prohibited.

8. Limitation of Liability

• We are not liable for direct or indirect damages resulting from website use.
• We are not responsible for delays caused by circumstances beyond our control.

9. Amendments

The website reserves the right to amend these Terms at any time. Continued use of the website after the publication of amendments constitutes your acceptance of such changes.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Kuwait, and the courts of Kuwait shall have exclusive jurisdiction over any disputes.